Claims
Claims on Dive Master Policies
If you have had an emergency abroad and you have an IDEC or Travel Insurance policy then please contact our appointed emergency assistance providers ONE ASSIST on +44 (0) 1992 444 337 (collect call if necessary), quoting an ID reference of “347311” and your certificate number.
if you are an individual who has purchased a policy directly from Dive Master and would like to make a claim, then select the button below
Emergency Medical Assistance
Policies purchased after 01/01/2017
In the event of a Medical Emergency go to or call immediately the nearest physician or hospital without delay, then contact NGS.
When calling please give your Name, Policy number and brief description of the problem. NGS can be contacted on the following numbers: +44 (0)207 183 8910 or +44(0) 7785627433 Collect Call if necessary.
Policies purchased before 01/01/2017
In the event of a Medical Emergency go to or call immediately the nearest physician or hospital without delay, then contact INTANA.
When calling please give your Name, ID number (347311) and brief description of the problem. INTANA can be contacted on the following numbers: +44 (0) 1992 444 337 / +34 97 174 6167 Collect Call if necessary.