Claims
Claims on Dive Master Policies
If you have had an emergency abroad and you have an IDEC or Travel Insurance policy then please contact our appointed emergency assistance providers:
Policies purchased before 19/10/2018: NGS +44 (0)207 183 8910 or +44(0) 7785627433
Policies purchased after 19/10/2018: Mayday Assistance +44 (0)208 050 1991
Emergency Medical Assistance
For policies after 19.09.2018
In the event of a Medical Emergency go to or call immediately the nearest physician or hospital without delay, then contact Mayday.
When calling please give your Name, Policy number and brief description of the problem. Mayday can be contacted on the following number: +44 (0)208 050 1991, Email operations@maydayassistance.com
For policies purchased before 19.09.2018
In the event of a Medical Emergency go to or call immediately the nearest physician or hospital without delay, then contact NGS.
When calling please give your Name, Policy number and brief description of the problem. NGS can be contacted on the following numbers: +44 (0)207 183 8910 or +44(0) 7785627433 Collect Call if necessary.